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Help and advice
A very useful resource giving advice on a wide range of issues is the Citizens Advice Bureaux Adviceguide website. In most cases, your MSP is best able to provide help or advice if a number of other steps have been taken first. If you have a problem with a company, organisation or agency, in the first instance you should normally contact them directly (keeping a copy of all correspondence). If your problem is still not resolved, then many organisations have a complaints procedure; and if this doesn't resolve the problem there may be an industry watchdog or similar group which can look into your problem. If you would like Margaret to take up an issue on your behalf, you can get in touch with her by phone, email or post. Phone:
0131 348 5786 (Parliament Office) If you would like to arrange a meeting, Margaret holds regular surgeries. |
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